Outage in New Relic

Azure Integrations Data and Alerts Missing or Delayed in US and EU Regions

Resolved Major
January 21, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Components affected
New Relic Metrics API : Europe New Relic Infrastructure Alert Notifications : Europe New Relic Infrastructure Alert Notifications : US New Relic Metric API : US
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/21/2024 08:00AM

Between 01:00 UTC and 08:00 UTC on January 21st, some customers in the US and EU regions may have experienced missing or delayed infra-metrics for Azure integrations as well as delayed or missing alert notifications for related data.

To prevent our customers from receiving a high volume of false positive alert notifications, notifications for affected data were temporarily suppressed during this time.

MONITORING 3 months ago - at 01/21/2024 07:20AM

Azure integration data and alerts have recovered for the EU region. The US region is recovering.

MONITORING 3 months ago - at 01/21/2024 06:56AM

We are continuing to monitor the recovery. Alert notifications for infra-metrics are still impacted.

MONITORING 3 months ago - at 01/21/2024 06:18AM

We are continuing to monitor the recovery. Alert notifications for infra-metrics are still impacted.

MONITORING 3 months ago - at 01/21/2024 05:44AM

Azure integrations are recovering, alert notifications still impacted.

INVESTIGATING 3 months ago - at 01/21/2024 05:34AM

Some customers in the US and EU regions may experience delayed alert notifications and missing or delayed infra-metrics from Azure integrations.

INVESTIGATING 3 months ago - at 01/21/2024 05:29AM

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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