Outage in New Relic

Alert Delays in US Region

Resolved Minor
February 13, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

Need to monitor New Relic outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including New Relic, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Components affected
New Relic APM Alert Notifications : US New Relic Browser Alert Notifications : US New Relic NRQL Alerts : US New Relic Serverless Alert Notifications : US New Relic Infrastructure Alert Notifications : US New Relic Synthetics Alert Notifications : US New Relic Mobile Alert Notifications : US New Relic Logs Alert Notifications : US
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/13/2024 06:20PM

Between 15:30 UTC and 17:52 UTC on February 13th, some customers in the US region may have experienced delayed or false alert notifications for all data types.

We have investigated and resolved this interruption and the above services have returned to normal operation.

MONITORING 3 months ago - at 02/13/2024 05:58PM

We are seeing some recovery for impacted services and are monitoring for stability. Some customers in the US region may see improved alert notification performance at this time.

INVESTIGATING 3 months ago - at 02/13/2024 05:23PM

We are continuing to investigate alert processing latency contributing to some customers in the US region experiencing delayed or false alert notifications for all data types.

INVESTIGATING 3 months ago - at 02/13/2024 04:51PM

We are investigating alert processing latency contributing to some US customers experiencing delayed or false alert notifications for all data types.

INVESTIGATING 3 months ago - at 02/13/2024 04:20PM

Some customers in the US region may experience delayed alert notifications for all data types.

INVESTIGATING 3 months ago - at 02/13/2024 04:17PM

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Latest New Relic outages

Alerts UI Irregularities - about 2 months ago
Potential Service Interruption - 2 months ago
Potential Service Interruption - 3 months ago
New Relic UI Delays and Irregularities in the EU and US Regions - 3 months ago
Potential Service Interruption - 3 months ago

The easiest way to monitor New Relic and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE