Check if New Relic is down, recent outages, user-reported issues, and outages map.
New Relic is working normally
Last checked from New Relic's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 484 incidents since started monitoring New Relic status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
14 days ago · lasted 43 minutes
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
2 months ago · lasted about 2 hours
Starting at 17:53 UTC, some customers in the US and EU regions may experience timeouts, irregularities, and delays in their chart data related to a global outage happening across industry cloud providers.
3 months ago · lasted about 1 hour
Some customers in the US region may be experiencing delayed APM data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive ale...
We've tracked and collected 484 incidents since started monitoring New Relic status
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
Dave
Can log in but all screens are hanging on the loading spinner
Rodrigo
Errors to load some pages like drop rules
Balaji
Overall UI slow down. Mainly not able to access logs UI.
Leo
api polling stopped on ALL accounts 2 hours ago. slowly resuming in some accounts from 30 mins ago
Johanna
Cannot log into New Relic. Error message: "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" Based in Europe (Sweden)
Satya
Unable to access new relic in browser.
Shivam
Getting This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH error
Jay
Unable to login to new relic due to SSL issue
KH
Cannot connect to one.newrelic.com, SSL issue.
Dima
An error occurred during a connection to one.newrelic.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP
Chris
Unable to login. Https failure
Ali
This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Stephen
This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Tim
When trying to load one.newrelic.com I get the following error message: ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Ponraj
We see the newrelic dashboard showing 0 throughput for our servers even during the servers are up and running. seems like the agent is having issue to push the data.
Jay
Transactions page showing no data
Stu
redirected you too many times message
sibu
Newrelic dashboard site is not loading.
Brian
not working: login dashboards metrics site not loading
Balaji
NewRelic UI like dashboard page, entities page and infrastructure and almost all the components seems to be affected.
Scott
Lots of error messages and it is acting like it doesn't know me but still shows my admin status.
Raj
https://login.newrelic.com/ is not working
Michael
Unable to run log queries in NR UI
jenny
corporate new relic ui is not accessible
Alex
Can't sign in, getting "Page does not exist". Tried on different browsers and computers.
zaid
full platform user suddenly becomes basic
Pepe
New Relic not loading
Jamie
Will not load
Stay Ahead of New Relic Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with New Relic
New Relic isn't down. You can check New Relic status and incident details on the top of the page. IsDown continuously monitors New Relic official status page every few minutes. In the last 24 hours, there were 0 outages reported.
New Relic is currently operational. You can check New Relic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of New Relic being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the New Relic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
New Relic last outage was on August 07, 2025 with the title "Data Irregularities in the US and EU Region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor New Relic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor New Relic with maximum flexibility
IsDown monitors New Relic for major outages. A major outage is when New Relic experiences a critical issue that severely affects one or more services/regions. When New Relic marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors New Relic status page for minor outages. A minor outage is when New Relic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in New Relic status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
New Relic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors New Relic and all their 77 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
New Relic and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
The data and notifications you need, in the tools you already use.
14-day free trial · No credit card required · No code required
