New Relic Status. Is New Relic Down?

Check if New Relic is down, recent outages, user-reported issues, and outages map.

Is New Relic down right now? What's the current status?

New Relic is working normally

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New Relic not working today?

 

New Relic service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more New Relic status data.

Recent New Relic Outages and Downtime History

IsDown has tracked 487 incidents since started monitoring New Relic status in April 2020. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 09, 2025
02:52 PM CEST
Minor Synthetics Irregularities - US Region about 2 hours
Sep 08, 2025
04:21 PM CEST
Minor Potential Service Interruption 20 minutes
Sep 02, 2025
01:49 PM CEST
Minor Metrics Delay for Some GCP and AWS EU Accounts about 1 hour
Aug 07, 2025
05:00 PM CEST
Minor Data Irregularities in the US and EU Region 43 minutes
Jul 29, 2025
11:52 AM CEST
Never Acknowledged Possible Outage Indicated by User Reports 32 minutes
Jun 12, 2025
09:31 PM CEST
Minor Widespread Internet Disruptions impacting New Relic Services about 2 hours
May 25, 2025
03:34 AM CEST
Minor APM Data and Alert Irregularities in the US Region about 1 hour
May 24, 2025
08:09 AM CEST
Minor APM Dashboards lag in US region, no impact to alerts about 2 hours
Apr 16, 2025
03:46 PM CEST
Minor UI Irregularities and Alert Degradation in US Region about 3 hours
Mar 18, 2025
07:50 PM CET
Major Data Irregularities in the EU Region about 1 hour
Sign up to check more outage history
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New Relic problems reported by users

  • Dave

    Can log in but all screens are hanging on the loading spinner

  • Rodrigo

    Errors to load some pages like drop rules

  • Balaji

    Overall UI slow down. Mainly not able to access logs UI.

  • Leo

    api polling stopped on ALL accounts 2 hours ago. slowly resuming in some accounts from 30 mins ago

  • Johanna

    Cannot log into New Relic. Error message: "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" Based in Europe (Sweden)

  • Satya

    Unable to access new relic in browser.

  • Shivam

    Getting This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH error

  • Jay

    Unable to login to new relic due to SSL issue

  • KH

    Cannot connect to one.newrelic.com, SSL issue.

  • Dima

    An error occurred during a connection to one.newrelic.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

  • Chris

    Unable to login. Https failure

  • Ali

    This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH

  • Stephen

    This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH

  • Tim

    When trying to load one.newrelic.com I get the following error message: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

  • Ponraj

    We see the newrelic dashboard showing 0 throughput for our servers even during the servers are up and running. seems like the agent is having issue to push the data.

  • Jay

    Transactions page showing no data

  • Stu

    redirected you too many times message

  • sibu

    Newrelic dashboard site is not loading.

  • Brian

    not working: login dashboards metrics site not loading

  • Balaji

    NewRelic UI like dashboard page, entities page and infrastructure and almost all the components seems to be affected.

  • Scott

    Lots of error messages and it is acting like it doesn't know me but still shows my admin status.

  • Raj

    https://login.newrelic.com/ is not working

  • Michael

    Unable to run log queries in NR UI

  • jenny

    corporate new relic ui is not accessible

  • Alex

    Can't sign in, getting "Page does not exist". Tried on different browsers and computers.

  • zaid

    full platform user suddenly becomes basic

  • Pepe

    New Relic not loading

  • Jamie

    Will not load

New Relic status page - All services & components

Performance monitoring and management tool that provides real-time insights into software, infrastructure, and cloud environments to optimize application performance.

Monitoring New Relic since April 2020

Tracking 77 New Relic services and regions

15 incidents in 2025

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New Relic outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
31
1
2
3
4
Sep 04, 2025
No Outages
5
Sep 05, 2025
No Outages
6
Sep 06, 2025
No Outages
7
Sep 07, 2025
No Outages
8
Sep 08, 2025
1 outage
9
Sep 09, 2025
1 outage
10
Sep 10, 2025
No Outages
11
Sep 11, 2025
No Outages
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
3
4

Number of Incidents

3 issues

Last incident

22 days ago

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Frequently Asked Questions

Is New Relic down today?

New Relic isn't down. You can check New Relic status and incident details on the top of the page. IsDown continuously monitors New Relic official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current New Relic status?

New Relic is currently operational. You can check New Relic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a New Relic outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is New Relic down today or just slow?

Currently there's no report of New Relic being slow. Check on the top of the page if there are any reported problems by other users.

How are New Relic outages detected?

IsDown monitors the New Relic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is New Relic having an outage right now?

New Relic last outage was on September 09, 2025 with the title "Synthetics Irregularities - US Region"

New Relic down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if New Relic is down?

Why use IsDown to monitor New Relic instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor New Relic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring New Relic?

IsDown and DownDetector help users determine if New Relic is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about New Relic's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about New Relic status changes?

IsDown offers an easy way to monitor New Relic with maximum flexibility

Major Outages Notifications

IsDown monitors New Relic for major outages. A major outage is when New Relic experiences a critical issue that severely affects one or more services/regions. When New Relic marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors New Relic status page for minor outages. A minor outage is when New Relic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in New Relic status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

New Relic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors New Relic and all their 77 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

New Relic and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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