Is New Relic Down? Check current status

Check if New Relic is down, official outages, user-reported issues, and outages map.

Current New Relic status

New Relic is working normally

Updated from New Relic official status page

New Relic not working for you?

New Relic service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
New Relic Outage Map

View New Relic Reports Map

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New Relic recent outages and downtime history

IsDown has tracked 490 incidents since started monitoring New Relic status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official New Relic outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
04:40 AM EDT
Minor
Data Irregularities - US and EU region
Some customers in the US and EU region may experience errors when sending data to New Relic using...
about 13 hours
Oct 10, 2025
12:00 PM EDT
Major
Data Irregularities - US Region
A subset of customers in the US region may experience delayed Browser Monitoring data for queries...
about 4 hours
Oct 07, 2025
01:04 PM EDT
Minor
Data Irregularities - US Region
We are investigating a potential service interruption that may impact some customers. Please cont...
about 2 hours
Sep 09, 2025
08:52 AM EDT
Minor
Synthetics Irregularities - US Region
We are currently investigating a service interruption impacting our Synthetics checks.
about 2 hours
Sep 08, 2025
10:21 AM EDT
Minor
Potential Service Interruption
We are investigating a potential service interruption that may impact some customers. Please cont...
20 minutes
Sep 02, 2025
07:49 AM EDT
Minor
Metrics Delay for Some GCP and AWS EU Accounts
We are investigating an issue with delay in data related to Metrics and Tags
about 1 hour
Aug 07, 2025
11:00 AM EDT
Minor
Data Irregularities in the US and EU Region
We are investigating a potential service interruption that may impact some customers. Please cont...
43 minutes
Jul 29, 2025
05:52 AM EDT
Not Confirmed by New Relic
Possible Outage Indicated by User Reports
32 minutes
Jun 12, 2025
03:31 PM EDT
Minor
Widespread Internet Disruptions impacting New Relic Services
Starting at 17:53 UTC, some customers in the US and EU regions may experience timeouts, irregular...
about 2 hours
May 24, 2025
09:34 PM EDT
Minor
APM Data and Alert Irregularities in the US Region
Some customers in the US region may be experiencing delayed APM data in queries, charts, and dash...
about 1 hour
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Looking to track New Relic outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about New Relic status

See what users are saying about New Relic issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Dave - Can log in but all screens are hanging on the loading spinner.

  • Rodrigo - Errors to load some pages like drop rules.

  • Balaji - Overall UI slow down. Mainly not able to access logs UI..

  • Leo - api polling stopped on ALL accounts 2 hours ago. slowly resuming in some accounts from 30 mins ago.

  • Johanna - Cannot log into New Relic. Error message: "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" Based in Europe (Sweden).

  • Satya - Unable to access new relic in browser..

  • Shivam - Getting This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH error.

  • Jay - Unable to login to new relic due to SSL issue.

  • KH - Cannot connect to one.newrelic.com, SSL issue..

  • Dima - An error occurred during a connection to one.newrelic.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP.

  • Chris - Unable to login. Https failure.

  • Ali - This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH.

  • Stephen - This site can’t provide a secure connection one.newrelic.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH.

  • Tim - When trying to load one.newrelic.com I get the following error message: ERR_SSL_VERSION_OR_CIPHER_MISMATCH.

  • Ponraj - We see the newrelic dashboard showing 0 throughput for our servers even during the servers are up and running. seems like the agent is having issue to push the data..

  • Jay - Transactions page showing no data.

  • Stu - redirected you too many times message.

  • sibu - Newrelic dashboard site is not loading..

  • Brian - not working: login dashboards metrics site not loading.

  • Balaji - NewRelic UI like dashboard page, entities page and infrastructure and almost all the components seems to be affected..

  • Scott - Lots of error messages and it is acting like it doesn't know me but still shows my admin status..

  • Raj - https://login.newrelic.com/ is not working .

  • Michael - Unable to run log queries in NR UI.

  • jenny - corporate new relic ui is not accessible.

  • Alex - Can't sign in, getting "Page does not exist". Tried on different browsers and computers..

  • zaid - full platform user suddenly becomes basic.

  • Pepe - New Relic not loading.

  • Jamie - Will not load.

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Monitoring New Relic since April 2020

Tracking 77 New Relic services and regions

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18 incidents in 2025

How to monitor the status of New Relic and all your dependencies?

IsDown is a status page aggregator that monitors if New Relic and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when New Relic, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors New Relic?

IsDown monitors New Relic health in almost real-time

Every few minutes we go to the status page of New Relic (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of New Relic's 77 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in New Relic, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from New Relic and other services.

What you get when monitoring New Relic with IsDown

Track New Relic incidents and downtimes by severity

IsDown checks New Relic official status page for major/minor outages or downtimes. A major outage is when New Relic experiences a critical issue that severely affects one or more services/regions. A minor incident is when New Relic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a New Relic outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with New Relic

New Relic and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of New Relic outages and downtimes

IsDown collects all information from the outages published in New Relic status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming New Relic maintenance events

New Relic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the New Relic outages that impact your business

IsDown monitors New Relic and all their 77 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor New Relic but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor New Relic and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with New Relic or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from New Relic and other services.

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Send outage information from New Relic and other services to your tools

IsDown integrates with 20+ tools. Connect the status of New Relic and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share New Relic status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is New Relic down?'

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New Relic Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect New Relic outages, IsDown monitors New Relic's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official New Relic status page monitoring with real-time incident details.
Monitor 4,522+ services including New Relic in a single dashboard.
Instant New Relic outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of New Relic official status and user-reported issues.
Maintenance feed for New Relic
Granular alerts filtering by New Relic components and regions.
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Frequently Asked Questions

Is New Relic down today?

New Relic isn't down. You can check New Relic status and incident details on the top of the page. IsDown continuously monitors New Relic official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current New Relic status?

New Relic is currently operational. You can check New Relic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a New Relic outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is New Relic down today or just slow?

Currently there's no report of New Relic being slow. Check on the top of the page if there are any reported problems by other users.

How are New Relic outages detected?

IsDown monitors the New Relic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is New Relic having an outage right now?

New Relic last outage was on October 20, 2025 with the title "Data Irregularities - US and EU region"

How to check if New Relic is down?

Why use IsDown to monitor New Relic instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor New Relic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring New Relic?

IsDown and DownDetector help users determine if New Relic is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about New Relic's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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