Outage in Nexcess

DDoS on cloudhost-3835690.uk-south-2.nxcli.net

Resolved Minor
April 19, 2024 - Started 13 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified a distributed denial of service attack (DDos) on cloudhost-3835690.uk-south-2.nxcli.net. Systems and Network teams are engaged and working to restore service as quickly as possible. We will provide another update as soon as more information becomes available. We appreciate your patience as work to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).
Components affected
Nexcess uk-south-2
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/19/2024 11:22PM

Nexcess Systems and Network teams have resolved the service interruption. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)

MONITORING 13 days ago - at 04/19/2024 07:31PM

Systems and Network teams have mitigated the traffic and restored service. We are monitoring the server at this time to ensure no further impact. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

INVESTIGATING 13 days ago - at 04/19/2024 06:40PM

We have identified a distributed denial of service attack (DDos) on cloudhost-3835690.uk-south-2.nxcli.net. Systems and Network teams are engaged and working to restore service as quickly as possible. We will provide another update as soon as more information becomes available.

We appreciate your patience as work to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

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