Is NLX Down?
NLX status is operational
Stats for NLX official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
104 days
Users reports for NLX in the last 12 hours
Monitor NLX and all your third-party dependencies in one place
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including NLX.
Monitor and keep track of NLX's current and past outages
Major · started 3 months ago
Degraded NLX services performance
3:00 PM EST - Customers reported increased error rates when accessing resources in NLX services, including Dialog Studio and Conversations by NLX console. 3:09 PM EST - We are investigating reports of increased error rates for users accessing NLX frontend services. 3:17 PM EST - We have identified the issue. The root cause of this issue is an impairment of several APIs in the US-EAST-1 Region on AWS. 3:45 PM EST - We continue to experience increased API error rates. 4:40 PM EST - We are starting to see services recover. 6:00 PM EST - The issue has been resolved and all frontend services have been restored to normal operation.
Major · started almost 2 years ago
Degraded NLX services performance
10:30 AM EST - Customers reported increased error rates when accessing resources in NLX services, including Dialog Studio and Voice Insights. 10:45 AM EST - We are investigating reports of increased error rates for users accessing NLX services. 11:00 AM EST - We have identified the issue. The root cause of this issue is an impairment of several network devices in the US-EAST-1 Region on AWS. 12:00 PM EST - We continue to experience increased API error rates. 4:40 PM EST - We are starting to see some recovery. 5:30 PM EST - The issue has been resolved and all services have been restored to normal operation.
Major · started over 2 years ago
Degraded NLX Studio resource performance
5:13 AM EST - Customers reported increased error rates when accessing resources in NLX Studio. 7:43 AM EST - We are investigating reports of increased error rates for users accessing resources in NLX Studio. 8:30 AM EST - We have identified the issue and are working towards a resolution. 9:45 AM EST - We are continuing to work towards a resolution. 11:30 AM EST - The issue has been resolved and we are currently monitoring the traffic. 12:00 PM EST - Between 5:13 AM and 11:30 AM EST NLX Studio users experienced increased error rates when trying to access resources. The issue has been resolved and the service is operating normally.
Major · started over 2 years ago
We've identified an outage from the authentication provider Auth0. The NLX bots and conversational applications haven't been impacted and continue to be fully operational. We continue to monitor the issue.
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Frequently Asked Questions
- Is NLX down right now? What is NLX current status?
- NLX seems to be up and running. We've updated the status 20 minutes ago.
- Was NLX down today?
- NLX is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with NLX, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with NLX and need support?
-
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor NLX outages?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring NLX and get alerts in real-time when NLX has outages.
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- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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