Outage in Octopus Deploy

Dynamic Worker Leases failing in WestEU

Resolved Major
January 21, 2024 - Started 3 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Our upstream provider, Microsoft Azure, is currently experiencing an issue which is affecting our ability to provision worker virtual machines for a subset of customers in WestEU. See https://azure.status.microsoft/en-gb/status for more details. If you experience this problem, deployments utilising dynamic workers will fail with an error specifying that Octopus Deploy could not obtain a dynamic worker lease. We will provide an update in an hour, at approximately 0730 UTC. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Components affected
Octopus Deploy Octopus Cloud
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/21/2024 11:09PM

Azure has advised that this issue has been resolved. A preliminary root cause has been published here: https://azure.status.microsoft/en-us/status/history/

MONITORING 3 months ago - at 01/21/2024 09:17AM

Dynamic Workers are now provisioning successfully. We are continuing to monitor for any degradation of service.

IDENTIFIED 3 months ago - at 01/21/2024 07:31AM

We continue to see issues with our upstream. We are investigating a workaround. Another update will be provided within the next hour.

IDENTIFIED 3 months ago - at 01/21/2024 06:31AM

Our upstream provider, Microsoft Azure, is currently experiencing an issue which is affecting our ability to provision worker virtual machines for a subset of customers in WestEU.
See https://azure.status.microsoft/en-gb/status for more details.

If you experience this problem, deployments utilising dynamic workers will fail with an error specifying that Octopus Deploy could not obtain a dynamic worker lease.

We will provide an update in an hour, at approximately 0730 UTC.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

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