Outage in Octopus Deploy

Dynamic Worker Leases failing in WestEU

Resolved Major
February 26, 2024 - Started 2 months ago - Lasted 3 days
Official incident page

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Outage Details

Our upstream provider, Microsoft Azure, is currently experiencing an issue which is affecting our ability to provision worker virtual machines for a subset of customers in WestEU. We are working with Azure to resolve the issue. If you experience this problem, deployments utilising dynamic workers will fail with an error specifying that Octopus Deploy could not obtain a dynamic worker lease. We will provide an update in an hour, at approximately 20:00 UTC. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Components affected
Octopus Deploy Octopus Cloud
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/01/2024 01:53AM

This incident has been resolved.

MONITORING 2 months ago - at 02/27/2024 01:16AM

Dynamic Workers are now provisioning successfully. We are continuing to monitor for any degradation of service.

MONITORING 2 months ago - at 02/26/2024 10:37PM

Dynamic Workers are now provisioning successfully. We are continuing to monitor for any degradation of service.

INVESTIGATING 2 months ago - at 02/26/2024 10:36PM

Dynamic Workers are now provisioning successfully. We are continuing to monitor for any degradation of service.

INVESTIGATING 2 months ago - at 02/26/2024 10:09PM

We continue to work with Azure to investigate the issue.
We are also investigating a potential workaround.
Another update will be provided within the next hour.

INVESTIGATING 2 months ago - at 02/26/2024 07:07PM

Our upstream provider, Microsoft Azure, is currently experiencing an issue which is affecting our ability to provision worker virtual machines for a subset of customers in WestEU. We are working with Azure to resolve the issue.

If you experience this problem, deployments utilising dynamic workers will fail with an error specifying that Octopus Deploy could not obtain a dynamic worker lease.

We will provide an update in an hour, at approximately 20:00 UTC.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

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