Outage in Old Street Solutions

Custom Charts for Jira down

Resolved Minor
October 24, 2022 - Started over 1 year ago
Official incident page

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Outage Details

Custom Charts for Jira is not currently responding to US customers. Performance may be degraded for EU customers. We are working to restore service as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/25/2022 03:21AM

This incident has been resolved. Following our infrastructure maintenance this weekend we have experienced hardware issues on the side of our cloud provider. This impacted US customers for approximately ~20 minutes while our systems restarted and recovered.

MONITORING over 1 year ago - at 10/24/2022 04:12PM

Our services have been restored and we are monitoring performance.

INVESTIGATING over 1 year ago - at 10/24/2022 03:58PM

Custom Charts for Jira is not currently responding to US customers. Performance may be degraded for EU customers. We are working to restore service as quickly as possible.

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