Outage in Olo

Payment Processor Issues: Valutec

Resolved Minor
March 09, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We're detecting elevated errors processing payments through Valutec. Ordering may be affected at locations using Valutec as their payment provider.
Components affected
Olo Payment Processing Partners
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/10/2023 12:06AM

This incident has been resolved.

MONITORING about 1 year ago - at 03/09/2023 11:55PM

We are seeing Valutec, Worldpay MercPay Webservices, and Worldpay EXPRESS transactions return to normal and continue to monitor the situation.

IDENTIFIED about 1 year ago - at 03/09/2023 11:23PM

Worldpay has identified an issue on their end. The gift card processors affected include: Valutec, Worldpay MercPay Webservices, and Worldpay EXPRESS.

INVESTIGATING about 1 year ago - at 03/09/2023 10:44PM

We're detecting elevated errors processing payments through Valutec. Ordering may be affected at locations using Valutec as their payment provider.

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