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Online Shop access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
A fix is currently being worked on and we expect the Online Shops to be back again soon. Next update is no later than 18:45 CET
We are still investigating this. Online Shops will continue to be offline for the time being. Next update is no later than 18:00 CET
We are still investigating this. Online Shops will continue to be offline for the time being. Next update is no later than 17:30 CET
We are still investigating the cause of this issues. Online Shops will continue to be offline for the time being. Next update is no later than 16:20
We are still looking into this issue and Online Shops continue to be offline. We will provide the next update no later than 15:50 CET
We are still investigating this issue. We will provide the next update no later than 15:20 CET
We are still investigating this. Next update will be no later than 14:50 CET
We are currently experiencing issues with Online Shop, causing errors affecting all customers.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 14:20 CET.
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