Outage in One.com

Issues with Website Builder

Resolved Minor
January 02, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing issues with Website Builder, causing issues for customer with multiple domains. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:30 CET
Components affected
One.com Web apps
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/02/2023 02:32PM

Website Builder access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

IDENTIFIED over 1 year ago - at 01/02/2023 02:16PM

We are continuing to work on a fix for this issue.
Next update is no later than 15:45 CET

IDENTIFIED over 1 year ago - at 01/02/2023 01:43PM

We are continuing to work on a fix for this.
Next update is no later than 15:15 CET

IDENTIFIED over 1 year ago - at 01/02/2023 01:15PM

A fix for this issue is still being worked on. We will continue to update this issue with the progress.
Next update is no later than 14:45 CET

IDENTIFIED over 1 year ago - at 01/02/2023 12:47PM

We are continuing to work on athe fix for this. We will keep you update here.
Next update is no later than 14:15 CET

IDENTIFIED over 1 year ago - at 01/02/2023 12:13PM

The issue has been identified and fix is being worked on as we speak.

We will keep updating this issue until its fixed. Next update is no later than 13:45

INVESTIGATING over 1 year ago - at 01/02/2023 12:00PM

We are still investigating this issue. We will keep you updated here.
Next update is no later than 13:30 CET

INVESTIGATING over 1 year ago - at 01/02/2023 11:31AM

We are still investigating these issues, and will keep you posted about the progress.

Next update no later than 13:00 CET.

INVESTIGATING over 1 year ago - at 01/02/2023 11:06AM

We are currently experiencing issues with Website Builder, causing issues for customer with multiple domains.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:30 CET

Latest One.com outages

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