Outage in One.com

Issues with Webmail

Resolved Major
March 20, 2024 - Started about 1 month ago - Lasted 13 minutes
Official incident page

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Outage Details

We are currently experiencing issues with Webmail. This means you are currently unable to login to mail.one.com. IMAP and POP3 access is still working Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
Components affected
One.com Web apps
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2024 10:17AM

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

INVESTIGATING about 1 month ago - at 03/20/2024 10:07AM

We are currently experiencing issues with Webmail. This means you are currently unable to login to mail.one.com. IMAP and POP3 access is still working
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

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