Resolved Webmail login problems
We are currently experiencing an issue, where users are unable to log in to webmail and instead get sent back to the login page. This is currently being investigated.
Resolved One.com general issues
We are currently experiencing issues with One.com causing the some services to be inaccessible (One.com Website, Control Panel, Payment portal, and invoices), affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:45[CET/EST].
Resolved Live Chat
We are currently experiencing issues with our live chat option on our website. Our Engineering team is doing all they can to get the issue resolve as soon as possible. For now, you may send your concerns and inquiries through email using our contact form at the bottom of our help centre page or through link: https://help.one.com/hc/en-us/requests/new We will keep you updated on the progress and resolution of this issue, first update will be no later than 02:50 [CET/EST].
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