Outage in One.com

Database connection issues

Resolved Minor
December 17, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing database related issues affecting some of our customers. Our engineering team is actively investigating the incident and is working to resolve it as quickly as possible. The next update will be provided no later than 10:10 CET.
Components affected
One.com Website hosting

Need to monitor One.com outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/17/2025 09:16AM

Our engineering team has confirmed that the database connection issue has now been fully resolved.

Thank you for your patience and understanding while we worked to address the problem.

If you experience any further issues, please contact us via one.com/chat

IDENTIFIED 9 days ago - at 12/17/2025 08:59AM

The issue has been identified, and a fix is currently being rolled out.
Our engineering team is closely monitoring the deployment to ensure full resolution.

The next update will be provided no later than 10:30 CET.

INVESTIGATING 9 days ago - at 12/17/2025 08:32AM

We are currently experiencing database related issues affecting some of our customers.
Our engineering team is actively investigating the incident and is working to resolve it as quickly as possible.

The next update will be provided no later than 10:10 CET.

Latest One.com outages

Exchange account creation not working - 10 days ago
Database issues - 16 days ago
Unable to handle tickets due to Zendesk problems - 21 days ago
Issues with Webmail - about 2 months ago
Issues with Rushfiles - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4670 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook