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Outage in Open University

SAP Integration Platform Issues

Resolved Minor
March 21, 2023 - Started about 3 years ago - Lasted 3 days

Incident Report

Due to issues with our integration platform on Tuesday 21/03 there may have been issues creating your account and resetting passwords.  

If you still require your password to be reset, that can be done following this link: https://ou-identity.open.ac.uk/OU-Identity/studentauthentication/forgotpassword 

This issue has now been resolved, but please allow up to 24 hours for your account information to be emailed to you. Please accept our apologies for any inconvenience caused by this issue.
Latest Updates ( sorted recent to last )
about 3 years ago - at 03/21/2023 04:29PM

Due to issues with our integration platform on Tuesday 21/03 there may have been issues creating your account and resetting passwords.  

If you still require your password to be reset, that can be done following this link: https://ou-identity.open.ac.uk/OU-Identity/studentauthentication/forgotpassword 

This issue has now been resolved, but please allow up to 24 hours for your account information to be emailed to you. Please accept our apologies for any inconvenience caused by this issue.

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