Outage in OpenGamma
Margin calculations failing
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Status: We have now identified the root cause of the issue and we are actively working on a fix. We will update this page once we have confirmed that the issue is fixed or if there are any other updates.
Problem/Impact: We're seeing calculations failing since 1:00 pm BST. No screens have been updated or new reports published since this point.
Cause: There is an issue with a recent code release to our SPAN calculator engine. The service was out of sync with our internal calculation logic, resulting in errors during the calculation process.
Status: We have identified an issue with our margin calculation engines and we are urgently working on identifying the root cause. We will keep this page updated.
Problem/Impact: As a result of this problem newly triggered margin calculations are failing.
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