Outage in OpsGenie

We observed problems in our SMS delivery for +33 country coded numbers

Resolved Minor
March 31, 2022 - Started about 2 years ago - Lasted 10 minutes
Official incident page

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Outage Details

We observe increased error rates due to the 3rd party provider in France. We are working on the identification of the root cause with them and we'll keep you posted with further updates.
Components affected
OpsGenie SMS Notification Delivery OpsGenie SMS Notification Delivery
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 03/31/2022 05:55PM

Our engineering team routed +33 country coded numbers to another 3rd party provider for mitigating the problem. We contacted with the team and working on permanent solution with them. For this time period, SMS notifications may be delivered from different numbers for +33 country coded numbers.

IDENTIFIED about 2 years ago - at 03/31/2022 05:47PM

We observe increased error rates due to the 3rd party provider in France. We are working on the identification of the root cause with them and we'll keep you posted with further updates.

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