Outage in OTOY
AliPay Payment Processing Outage
Resolved Major
Need to monitor OTOY outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OTOY, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
OTOY WebsitesLatest Updates ( sorted recent to last )
We have not identified any AliPay payment issues encountered after we re-enabled AliPay payment processing.
If you encounter any payment issues, please contact our support team at help@otoy.com
We have confirmed with our payment provider that the issue on their end has been resolved, and have re-enabled AliPay payment processing.
We are continuing to monitor AliPay payments, and we recommend that you report any further issues using AliPay to our support team at help@otoy.com
We have confirmed that there is an ongoing API outage with our payment processor, it is not yet known when this issue will be resolved on their end.
We are currently investigating an issue with AliPay payment processing, and have temporarily disabled this payment method.
At this time we believe this issue to be on our Payment Providers end, we will update this page as soon as we have further information.
Latest OTOY outages
The easiest way to monitor OTOY and all cloud vendors
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3154 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime