Number of Incidents
0 outages
Since last incident
121 days
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Major · 4 months ago · lasted 5 days
AliPay Payment Processing Outage
We are currently investigating an issue with AliPay payment processing, and have temporarily disabled this payment method. At this time we believe this issue to be on our Payment Providers end, we will update this page as soon as we have further information.
Minor · about 1 year ago · lasted 21 minutes
We are currently investigating this issue.
Minor · about 1 year ago · lasted about 1 hour
Increase in OctaneLive DNS Resolution Issues
A recent change to our DNS records has resulted in an increase of DNS resolution issues for the octanerender.com domain, you may need to flush your DNS cache to clear the invalid records. (On Windows: "ipconfig /flushdns") Alternatively, you may need to update your DNS server to `1.1.1.1` if your DNS provider has continued to cache the stale DNS records past the configured TTL.
Minor · about 1 year ago · lasted about 1 hour
An issue with the load-balancer for octanerender.com has been identified and we have taken steps to mitigate the impact. Please note that some macOS builds of OctaneRender may continue to be unavailable while we troubleshoot this issue. If you are still experiencing issues with OctaneRender activation, please clear your DNS cache and try again.
Minor · about 1 year ago · lasted 2 minutes
Increased OctaneLive API Errors
We have identified and mitigated an issue that is causing intermittent licensing errors, and are currently investigating further.
Minor · almost 2 years ago · lasted 3 months
We are currently investigating this issue.
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