Outage in OTOY
AliPay Payment Processing Outage
Resolved Major
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Outage Details
Components affected
OTOY WebsitesLatest Updates ( sorted recent to last )
We have not identified any AliPay payment issues encountered after we re-enabled AliPay payment processing.
If you encounter any payment issues, please contact our support team at help@otoy.com
We have confirmed with our payment provider that the issue on their end has been resolved, and have re-enabled AliPay payment processing.
We are continuing to monitor AliPay payments, and we recommend that you report any further issues using AliPay to our support team at help@otoy.com
We have confirmed that there is an ongoing API outage with our payment processor, it is not yet known when this issue will be resolved on their end.
We are currently investigating an issue with AliPay payment processing, and have temporarily disabled this payment method.
At this time we believe this issue to be on our Payment Providers end, we will update this page as soon as we have further information.
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