Outage in OTOY

Email delivery problems

Resolved Major
August 29, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing issues with email delivery and are investigating the cause. Emails such as ORC and RNDR status updates, account information or password resets may not be sent at present.
Components affected
OTOY Account System OTOY OctaneRender Cloud OTOY Websites

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/30/2024 01:34AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 08/30/2024 01:34AM

The issue has been identified and resolved.

INVESTIGATING about 1 year ago - at 08/29/2024 09:15PM

We are currently experiencing issues with email delivery and are investigating the cause.

Emails such as ORC and RNDR status updates, account information or password resets may not be sent at present.

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