Outage in OwnBackup
Recover Salesforce - ContentVersion files failing to download
Resolved Minor
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Outage Details
Components affected
OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic Backups OwnBackup Automatic BackupsLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented.
We are currently monitoring.
We have identified a condition where customers might encounter failure to download some ContentVersion files during backups.
We are currently working on a fix that is expected to be deployed by March 4, 2024.
Files that failed to download will be downloaded retroactively once the fix is applied.
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