Outage in PagerDuty

Event Ingestion Issue

Resolved Minor
October 31, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating potential issues with event ingestion within PagerDuty US service region. On confirmation, we will update with further impact and severity within 15 minutes
Components affected
PagerDuty Events API
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 11/01/2022 12:07AM

We continue to observe no further customer impact. We are continuing to monitor and pursue remediation of the identified cause. We will provide another update within 30 minutes.

MONITORING over 2 years ago - at 10/31/2022 11:38PM

There continues to be no further impact to the processing of events. We are continuing to monitor and pursue remediation of the identified cause. We will provide another update within 30 minutes.

IDENTIFIED over 2 years ago - at 10/31/2022 11:11PM

We are no longer observing any failures of events received through the Events API; we are continuing to investigate the issue. We will provide another update within 30 minutes.

INVESTIGATING over 2 years ago - at 10/31/2022 10:50PM

We are investigating an incident where a small number of PagerDuty customers in the US Service Region are experiencing issues with sending events to the Events API. Impacted customers may see HTTP 500 status code when sending events. We will provide further updates within 20 minutes.

INVESTIGATING over 2 years ago - at 10/31/2022 10:37PM

We are investigating potential issues with event ingestion within PagerDuty US service region. On confirmation, we will update with further impact and severity within 15 minutes

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