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Outage in PagerDuty

Issues with WhatsApp notifications

Resolved Minor
November 13, 2026 - Started 1 day ago - Lasted about 4 hours

Incident Report

Summary AI Generated

WhatsApp incident notifications in PagerDuty experienced degraded functionality for approximately 4 hours. Event ingestion and all other notification channels remained fully operational throughout the incident. The issue was monitored as it improved, with systems gradually recovering over the course of the outage.

We are monitoring improvement in an incident with responding to WhatsApp incident notifications. We expect systems to continue to improve. Event ingestion and other incident notification channels are not affected. We will provide further updates within 60 minutes.

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