Outage in PandaDoc

Unable to work on the documents

Resolved Major
February 08, 2023 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are actively investigating the issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 02/08/2023 12:49PM

We're all set! If you continue to experience any issues with the platform, please reach out to us at support@pandadoc.com.

MONITORING 4 months ago - at 02/08/2023 12:33PM

We have resolved the issue and PandaDoc users should now be able to work with the documents.
We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

INVESTIGATING 4 months ago - at 02/08/2023 12:12PM

Thank you for your patience! Our development team is already hard at work solving this issue and determining next steps. Check back here for updates and we will get this back on track as soon as possible.

INVESTIGATING 4 months ago - at 02/08/2023 11:46AM

We are actively investigating the issue.
Please check back here for updates, and we appreciate your patience while we get this resolved.

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