Outage in PandaDoc

PandaDoc performance: catalog CSV import

Resolved Major
April 27, 2023 - Started 5 months ago - Lasted 37 minutes
Official incident page

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Outage Details

We are actively investigating the issues with catalog CSV import and slow PandaDoc performance (smart content and email delivery included). Please check back here for updates, and we appreciate your patience while we get this resolved.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 04/27/2023 04:39PM

We're all set! If you continue to experience any issues with the application, please reach out to us at support@pandadoc.com.

MONITORING 5 months ago - at 04/27/2023 04:19PM

PandaDoc performance has been stabilized. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

INVESTIGATING 5 months ago - at 04/27/2023 04:04PM

We are actively investigating the issues with catalog CSV import and slow PandaDoc performance (smart content and email delivery included).
Please check back here for updates, and we appreciate your patience while we get this resolved.

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