Outage in PaperCut
Intermittent issues with logging into (and ordering) on PaperCut Partner Portal
Resolved Major
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Outage Details
Components affected
PaperCut Order System (buy.papercut.com) PaperCut Partner Portal (portal.papercut.com)Latest Updates ( sorted recent to last )
This issue has now been resolved and has not occurred since.
After initial investigation, the issue has since resolved itself - the problem occurred between ~1:30PM PDT to 3PM PDT. The underlying cause seems to be cloud infrastructure related and is currently being investigated.
An issue has been identified with intermittent issues to our Partner Portal which resulted in degraded performance in placing orders and quotes in our order system. We are currently investigating.
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