Outage in PaperCut

PaperCut Pocket and Hive platform issues in AU datacenter

Resolved Major
November 08, 2023 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We've identified an issue related to all services in PaperCut Hive / PaperCut Pocket AU datacenter customers. Our engineers are currently working with our cloud service provider to rectify the problem. We apologise to the customers affected.
Components affected
PaperCut Pocket & PaperCut Hive
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/09/2023 12:45AM

Our services in our PaperCut Hive / PaperCut Pocket AU data center have now been resolved.

IDENTIFIED 6 months ago - at 11/08/2023 10:41PM

We've identified an issue related to all services in PaperCut Hive / PaperCut Pocket AU datacenter customers. Our engineers are currently working with our cloud service provider to rectify the problem. We apologise to the customers affected.

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