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0 incidents in the last 7 days

0 incidents in the last 30 days

Last known issue was 2 months ago

Latest Incidents

Resolved Upcoming Schedule Maintenance Notice

Our down stream SMS provider has scheduled a planned maintenance on Tuesday 3rd August 2021 from 7am GMT to 11am GMT. During the maintenance window users may experience intermittent delays delivering SMS to and from 3 UK handsets. We apologies for any inconvenience this may cause.

Resolved SMS Delivery Delay to UK

New incident: Investigating Our down stream SMS provider is experiencing SMS delivery delays when sending messages to UK O2 network only. Our SMS provider is working with their carrier partner to resolve the issue. Our carrier provider will provide another update in 1 hour or as soon as more information becomes available and we will update you.

Resolved paygate support phone services unavailable on 09/04/2021 from 10am - 12pm

In order to facilitate training for our support team paygate phones lines will not be available from 10am - 12pm on Friday 09.04.2021. During this time we will still be able to receive emails to [email protected] We apologies for any inconvenience this may cause. Kind regards, paygate support team.

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