Outage in PayU Latam

Incident with Payment Network KLAP - CHILE

Resolved Minor
September 23, 2022 - Started over 1 year ago - Lasted 31 minutes
Official incident page

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Outage Details

Dear Customer Since 01:17 GMT -5 we are experiencing problems with KLAP in Chile for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 09/23/2022 06:28AM

Dear Customer

Since 01:17 GMT -5 we are experiencing problems with KLAP in Chile for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

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