This chart provides user-reported problems for PayU Latam in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official PayU Latam status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last PayU Latam outages and possible affected you.
Minor Resolved · 5 days ago · lasted about 1 hour
Incident with Payment Network PSE- COLOMBIA
Dear Customer Since 18:00 GMT - 5 we are experiencing problems with ACH PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service
Minor Resolved · 7 days ago · lasted 27 minutes
Degradation with Payment REDEBAN - MASTERCARD COLOMBIA
Dear Customer Since 00:18 GMT - 5 we are having problems with REDEBAN MASTERCARD in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
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Minor Resolved · 8 days ago · lasted 27 minutes
Degradation with Payment DAVIVIENDA COLOMBIA
Dear Customer We are having problems with DAVIVIENDA in COLOMBIA for PayU platform, declined transactions increased with response codes like FIX NOT REQUIRED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor Resolved · 11 days ago · lasted about 4 hours
Problems with confirmation of PayU transactions
Dear Customer, We are experiencing problems with confirmations and sending confirmation notifications for some of our transactions. A subset of our customers may be experiencing issues with sending notifications, we apologize for any inconvenience this may be causing. Cordially, Customer Service PayU.
Major Resolved · 15 days ago · lasted 13 minutes
Incident with Payment Network PSE- COLOMBIA
Dear Customer Since 22:06 GMT - 5 we are experiencing problems with ACH PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service
Minor Resolved · 19 days ago · lasted about 4 hours
degradation with Payment KLAP CHILE
Dear Customer Since 17:28 GMT - 5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor Resolved · 20 days ago · lasted about 1 hour
Degradation with Payment KLAP CHILE
Dear Customer Since 02:48 GMT - 5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
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