IsDown continuously monitor the official PayU Latam status page for ongoing outages. Check the stats for the latest 30 days and a list of the last PayU Latam outages.
Number of Outages
21
Average Downtime
172 mins
Total Downtime
3627 mins
Since last incident
1 days
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Minor · about 10 hours ago · lasted 17 minutes
Dear Customer Since 11:01 GMT - <5> we are having problems with PSE in Colombia for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor · about 11 hours ago · lasted 34 minutes
Dear Customer Since 09:18 GMT - <5> we are experiencing problems with the PAYU PLATFORM IN LATAM We are working together with our Support Team to obtain a prompt solution. Customers using the service may be experiencing transactional issues, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor · about 15 hours ago · lasted about 1 hour
Dear Customer Since 05:30 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and FIX_NOT_REQUIRED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor · 1 day ago · lasted about 12 hours
Dear Customer Since 08:34 GMT - 5 we are having problems with ACH -PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor · 2 days ago · lasted about 14 hours
Dear Customer Since 15:07 GMT - 5 we are having problems with ACH -PSE in COLOMBIA for PayU platform, declined/pending transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR and ABANDONED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor · 2 days ago · lasted about 2 hours
Dear Customer Since 11:01 GMT - 5 we are having problems with ACH -PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor · 3 days ago · lasted about 1 hour
Dear Customer Since 23:16 GMT - 5 we are having problems with MULTICAJA in CHILE for PayU platform, erroneous transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Minor · 3 days ago · lasted about 6 hours
Dear Customer Since 09:10 GMT - <5> we are having problems with ACH -PSE in COLOMBIA for PayU platform, declined transactions increased with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
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