Outage in Peloton

Bike+, Tread, and Row members may see their language selection reset on reboot.

Resolved Major
April 12, 2024 - Started 20 days ago - Lasted 10 days
Official incident page

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Outage Details

We have received member reports that their language preference has been reset on reboot, and that they are unable to correct their language selection in the system settings menu. The team has identified fixes and expects to roll them out in a software update on 4/15. If you encounter this problem in the meantime, you can: -Hold the power button down and shutdown the tablet -Wait 30+ seconds -Power the tablet on -Select language in profile settings
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/22/2024 01:18PM

A software update has been rolled out that resolves this issue.

IDENTIFIED 20 days ago - at 04/12/2024 08:05PM

We have received member reports that their language preference has been reset on reboot, and that they are unable to correct their language selection in the system settings menu. The team has identified fixes and expects to roll them out in a software update on 4/15. If you encounter this problem in the meantime, you can:
-Hold the power button down and shutdown the tablet
-Wait 30+ seconds
-Power the tablet on
-Select language in profile settings

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