1 incidents in the last 7 days
2 incidents in the last 30 days
Last check: 3 minutes ago
Last known issue: 3 days ago
Resolved Issue Accessing Bike/Tread
We’ve identified an issue with Members getting locked out of their Bike/Tread. If you are experiencing this issue, we recommend putting your device to sleep for 4 minutes and then turning it back on. We are working on a fix for this issue ASAP.
Resolved Degraded Chat Performance
We are currently investigating an issue with chat performance.
Resolved Phone System Issue
We are currently investigating an issue with our phone platform that is preventing some incoming phone calls from connecting with our agents.
Resolved Chat Issue
We are currently investigating an issue with our chat platform that is preventing incoming chats from connecting with our agents.
Resolved UK - RM12 - John Lewis Bristol - WiFi Down
The WiFi at the JL Bristol showroom is down, we are currently investigating the issue and will provide an update soon.
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