We continuously monitor the official Peloton status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Peloton outages.
Minor Resolved · 9 days ago · lasted 2 days
Members are reporting issues with Lanebreak and Entertainment Streaming services like Netflix crashing during a workout. Our team is actively investigating the issue.
Minor Resolved · 20 days ago · lasted about 1 hour
We are investigating an issue with Members accessing programs on Peloton devices. This may impact your ability to view your progress and workouts within a program. Members are also reporting issues accessing members.onepeloton.com
Major Resolved · about 1 month ago · lasted 19 days
Some Members are reporting an issue with the most recent software update not installing properly. Members have reported that factory resetting their device solves the issue. Factory resetting will not erase your workout history data, it will just reset your device to factory settings. Factory Reset Bike+/Tread/Row Instructions: 1. Turn the touchscreen off by holding down the power button and selecting “Shut Down”. OR ( disconnecting and reconnecting power button) 2. Hold down the volume up button and keep holding 3. Press the power button on the touchscreen until the touch screen will power on and the Peloton logo will appear 4. If the Android Recovery screen appears, Skip steps 5 to 7 and continue from step 8. 5. A menu will appear to the left of the Peloton logo, with “Select Boot Mode” and the options “Recovery Mode” “Fastboot Mode” and “Normal Boot”. 6. Use the volume up to navigate and the volume down to select. Navigate using the up volume key to “Recovery” and use the down...
Major Resolved · 2 months ago · lasted about 4 hours
Our Team has identified the issue affecting login on the Peloton Web App (members.onepeloton.com) and is working on a fix.
Major Resolved · 2 months ago · lasted 41 minutes
Our Team is investigating an issue with the Peloton App that is impacting Members' ability to log in to their account.
Minor Resolved · 3 months ago · lasted about 1 hour
We are investigating an issue with Peloton's Chat and Phone services. We will provide an update when we have more information available. We apologize for any inconvenience.
User-reported problems for Peloton in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
Access high-energy workouts, instantly. Discover Peloton: streaming fitness classes to you live and on-demand.