Outage in Pendo

Guide Targeting and Eligibility Impacted for JP Region

Resolved Major
July 19, 2023 - Started 10 months ago - Lasted 28 minutes
Official incident page

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Outage Details

We are currently investigating an issue that may affect guide targeting and eligibility in our Japan environment. Users affected may see guides multiple times during this incident, which began 4:00 PM Eastern Time.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/19/2023 10:52PM

The incident has been resolved. Guide targeting and eligibility has returned to normal functioning.

MONITORING 10 months ago - at 07/19/2023 10:41PM

A fix has been deployed and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/19/2023 10:25PM

We are currently investigating an issue that may affect guide targeting and eligibility in our Japan environment. Users affected may see guides multiple times during this incident, which began 4:00 PM Eastern Time.

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