Pendo

Pendo Status

Official source Everything seems OK
Follow Pendo status! Don't miss out on outages and problems. 500+ services available to follow.

Create a FREE account to start receiving notifications!

Stats

1 incidents in the last 7 days

1 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: 3 days ago

Latest Incidents

Last 30 days

26/01
27/01
28/01
29/01
30/01
31/01
01/02
02/02
03/02
04/02
05/02
06/02
07/02
08/02
09/02
10/02
11/02
12/02
13/02
14/02
15/02
16/02
17/02
18/02
19/02
20/02
21/02
22/02
23/02
24/02
25/02

Resolved Guide Latency

We are investigating reports of customers reporting latency with guide deployment within their applications. Our engineering team is aware and working to address the problem as quickly as possible. We will provide an update as soon as one is available.

Resolved Issues Accessing Feedback

We are aware of an ongoing issue with Feedback on our US control plane. Customers may be experiencing issues accessing Feedback and it's functionality. We are reviewing the issue and will provide updates as soon as they are available.

about 2 months ago Official incident report

Resolved Guide List Blank for EU Customers

The Pendo application in EU experienced a transient issue where the Guides list view (https://app.eu.pendo.io/guides) appeared blank from for 10 minutes starting around 4:39am EST. This also affected in-app analytics for some subscriptions, causing guide-related analytics to error out. These issues have since been resolved and the errors should no longer be present. Guide data, data collection, and the display of guides to end-users were not affected.

Resolved Guide List View Blank

The Pendo application experienced a transient issue where the Guides list view (https://app.pendo.io/guides) appeared blank for 10 minutes starting around 12:28 pm EST. This also affected in-app analytics for some subscriptions, causing guide-related analytics to error out. These issues have since been resolved and the errors should no longer be present. Guide data, data collection, and the display of guides to end-users were not affected.

Resolved Pendo Application Failing to Load

We have received reports and are able to confirm issues loading App.Pendo.io and access the Pendo Web Application. Our engineering team is working research and resolve the issue. At this time we do not believe this incident is impacting guide deliverability or data collection. We will provide updates as soon as they are available.

Resolved App.Pendo.io Intermittently Failing to Load

We have received reports and are able to reproduce an issue loading App.Pendo.io and accessing the Pendo Web Interface. Our teams are aware and working to understand root cause. We will provide additional information as soon as it is available. Please note that guide deliverability and visitor data are not currently impacted by this incident.

Resolved Guide Display Latency

We are aware and working to resolve an issue with Guide Deliverability that could impact how quickly Guides display on customer applications. This could include the Resource Center. Our engineering team is aware and actively working to resolve the issue. We will provide updates here as soon as they are available.

Resolved Guide Display Issues

We have received reports and are seeing a high amount of Guide display issues across our platform. Our engineering team is aware of the issue and are currently working to mitigate. We will provide updates as soon as we have additional information.

Resolved Pendo Web Application Failing to Load

We are aware of issues loading app.pendo.io and app.eu.pendo.io. Our team is aware and working on resolution. We will provide an update as soon as additional information is available.

11 months ago Official incident report

Resolved Pendo UI delays and login issues

We are currently investigating an issue with slow UI performance and some login difficulties into app.pendo.io

about 1 year ago Official incident report

Don't miss another incident in Pendo!

IsDown aggregates status page from services so you don't have to. Follow Pendo and hundreds of services and be the first to know when something is wrong.

Get started now
No credit card required