Check if Pendo is down, official outages, user-reported issues, and outages map.
Pendo is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 95 incidents since started monitoring Pendo status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Pendo outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 07, 2025 10:10 AM EDT | 
                                              
                                                Minor
                                              
                                             At around 9:40am Eastern Time, Pendo began experiencing degraded performance in our search functi...
                                             | about 4 hours | 
| Jul 18, 2025 12:17 PM EDT | 
                                              
                                                Minor
                                              
                                             Pendo is experiencing login/authentication issues due to a service interruption with our cloud pr...
                                             | about 2 hours | 
| Jun 19, 2025 04:54 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating the issue.
We had a scheduled maintenance window for Feedback in t...
                                             | 27 minutes | 
| Jun 17, 2025 09:21 AM EDT | 
                                              
                                                Major
                                              
                                             At approximately 7:25 AM UTC time, our email backup system for delivering emails for NPS was disa...
                                             | 1 day | 
| Jun 12, 2025 02:25 PM EDT | 
                                              
                                                Minor
                                              
                                             There is an outage with our hosting provider that is causing Pendo not to load or collect data. W...
                                             | 4 days | 
| Jun 10, 2025 09:56 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue and will update as more information becomes available.
                                             | about 1 hour | 
| May 30, 2025 08:56 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating an issue disabling Pendo Legacy Feedback Email. That outage is spe...
                                             | about 14 hours | 
| May 19, 2025 05:54 AM EDT | 
                                              
                                                Major
                                              
                                             On Saturday May 17, around 8pm ET, Pendo’s Chatbot experience was not operational within the Reso...
                                             | about 1 hour | 
| May 14, 2025 10:11 AM EDT | 
                                              
                                                Major
                                              
                                             On Tuesday May 13, around 6pm ET, Pendo’s Chatbot experience was not operational within the Resou...
                                             | about 3 hours | 
| May 07, 2025 09:28 AM EDT | 
                                              
                                                Major
                                              
                                             At 12:02 UTC (14:02 CET / 8:02 ET), Pendo released an update to our EU region that caused the app...
                                             | about 3 hours | 
 
    See what users are saying about Pendo issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Jason - Pendo Feedback is not available at all.
John - Pendo customer URLs are not working.
D - Feedback is borked. Can't access it. Other Pendo components working..
Cortny - Pendo guides do not open when I click them and our Resource Center has disappeared? .
Vasken - Pendo Designer tool not launching.
Nora - Not able to login or reset password.
Karolina - There is a problem with lagging, it crashes my chrome many times per day.
| Component | Status | Details | 
|---|---|---|
| Analytics status | OK | View details | 
| API status | OK | View details | 
| Feedback status | OK | View details | 
| Guides status | OK | View details | 
| Pendo UI status | OK | View details | 
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Pendo. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Pendo is a digital platform that provides user insights, in-app messaging, and performance analytics to improve customer experiences and guide user behavior.
Monitoring Pendo since January 2021
Tracking 17 Pendo services and regions
15 incidents in 2025
IsDown is a status page aggregator that monitors if Pendo and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Pendo, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Pendo (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Pendo's 17 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Pendo and other services.
 
            IsDown checks Pendo official status page for major/minor outages or downtimes. A major outage is when Pendo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Pendo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Pendo outage, we send you an alert and update your dashboard and status page.
Pendo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Pendo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Pendo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Pendo and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Pendo but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Pendo and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Pendo and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Pendo down?'
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                        While Downdetector relies on user-submitted reports to detect Pendo outages, IsDown monitors Pendo's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Pendo status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Pendo in a single dashboard. | ||
| Instant Pendo outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Pendo official status and user-reported issues. | ||
| Maintenance feed for Pendo | ||
| Granular alerts filtering by Pendo components and regions. | 
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Pendo isn't down. You can check Pendo status and incident details on the top of the page. IsDown continuously monitors Pendo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Pendo is currently operational. You can check Pendo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Pendo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Pendo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pendo last outage was on October 07, 2025 with the title "Degraded Search Performance in Listen Product"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Pendo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Pendo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pendo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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