Is Pendo Down? Check current status

Check if Pendo is down, official outages, user-reported issues, and outages map.

Current Pendo status

Pendo is working normally

Updated from Pendo official status page a few minutes ago

Pendo not working for you?

Pendo service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Pendo Outage Map

View Pendo Reports Map

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  • Track outages in real-time
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Pendo recent outages and downtime history

IsDown has tracked 95 incidents since started monitoring Pendo status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Pendo outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 07, 2025
10:10 AM EDT
Minor
Degraded Search Performance in Listen Product
At around 9:40am Eastern Time, Pendo began experiencing degraded performance in our search functi...
about 4 hours
Jul 18, 2025
12:17 PM EDT
Minor
Possible authentication issues
Pendo is experiencing login/authentication issues due to a service interruption with our cloud pr...
about 2 hours
Jun 19, 2025
04:54 AM EDT
Major
Classic/Legacy Feedback in The US Server is Down
We are currently investigating the issue. We had a scheduled maintenance window for Feedback in t...
27 minutes
Jun 17, 2025
09:21 AM EDT
Major
NPS Email Backup disabled in US region
At approximately 7:25 AM UTC time, our email backup system for delivering emails for NPS was disa...
1 day
Jun 12, 2025
02:25 PM EDT
Minor
Outage preventing the Pendo application from loading and collecting data
There is an outage with our hosting provider that is causing Pendo not to load or collect data. W...
4 days
Jun 10, 2025
09:56 AM EDT
Major
Possible slowness and Visual Design Studio crashing when creating Guides in Pendo
We are currently investigating this issue and will update as more information becomes available.
about 1 hour
May 30, 2025
08:56 PM EDT
Major
Feedback Email Disabled in US Region
We are currently investigating an issue disabling Pendo Legacy Feedback Email. That outage is spe...
about 14 hours
May 19, 2025
05:54 AM EDT
Major
Pendo Chatbot not operational in the Resource Center
On Saturday May 17, around 8pm ET, Pendo’s Chatbot experience was not operational within the Reso...
about 1 hour
May 14, 2025
10:11 AM EDT
Major
Pendo Chatbot not operational in the Resource Center
On Tuesday May 13, around 6pm ET, Pendo’s Chatbot experience was not operational within the Resou...
about 3 hours
May 07, 2025
09:28 AM EDT
Major
Pendo application and CNAME guide delivery outage in EU region
At 12:02 UTC (14:02 CET / 8:02 ET), Pendo released an update to our EU region that caused the app...
about 3 hours
Sign up to check more outage history

Be the first to know when Pendo goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Pendo status

See what users are saying about Pendo issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Jason - Pendo Feedback is not available at all.

    Feedback

  • John - Pendo customer URLs are not working.

  • D - Feedback is borked. Can't access it. Other Pendo components working..

    Feedback

  • Cortny - Pendo guides do not open when I click them and our Resource Center has disappeared? .

  • Vasken - Pendo Designer tool not launching.

  • Nora - Not able to login or reset password.

  • Karolina - There is a problem with lagging, it crashes my chrome many times per day.

Pendo components or services current status

Component Status Details
Analytics status OK View details
API status OK View details
Feedback status OK View details
Guides status OK View details
Pendo UI status OK View details

Users who monitor Pendo status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Pendo. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Microsoft Azure

Microsoft Azure

OK
AWS

AWS

OK
Jira Software

Jira Software

OK
GitHub

GitHub

OK
Google Workspace

Google Workspace

OK
Zendesk

Zendesk

MINOR
Slack

Slack

OK
Google Cloud

Google Cloud

OK
Zapier

Zapier

OK
SendGrid

SendGrid

OK
Asana

Asana

OK
Twilio

Twilio

MINOR
HubSpot

HubSpot

OK
Confluence

Confluence

OK
Cloudflare

Cloudflare

MINOR
View all services Start Monitoring Your Dependencies

Pendo is a digital platform that provides user insights, in-app messaging, and performance analytics to improve customer experiences and guide user behavior.

Monitoring Pendo since January 2021

Tracking 17 Pendo services and regions

Need help? Try here:
Support at website.
Check their status page.

15 incidents in 2025

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How to monitor the status of Pendo and all your dependencies?

IsDown is a status page aggregator that monitors if Pendo and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Pendo, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Pendo?

IsDown monitors Pendo health in almost real-time

Every few minutes we go to the status page of Pendo (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Pendo's 17 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Pendo, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Pendo and other services.

One status page to monitor all your external dependencies

What you get when monitoring Pendo with IsDown

Track Pendo incidents and downtimes by severity

IsDown checks Pendo official status page for major/minor outages or downtimes. A major outage is when Pendo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Pendo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Pendo outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Pendo

Pendo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Pendo outages and downtimes

IsDown collects all information from the outages published in Pendo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Pendo maintenance events

Pendo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Pendo outages that impact your business

IsDown monitors Pendo and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Pendo but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Pendo and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Pendo and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Pendo or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Pendo and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Pendo or other services

Send outage information from Pendo and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Pendo and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Pendo and other services to your tools

Share Pendo status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Pendo down?'

Start Monitoring for Free
Share Pendo status in your status page

Pendo Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Pendo outages, IsDown monitors Pendo's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Pendo status page monitoring with real-time incident details.
Monitor 4,522+ services including Pendo in a single dashboard.
Instant Pendo outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Pendo official status and user-reported issues.
Maintenance feed for Pendo
Granular alerts filtering by Pendo components and regions.
Start Monitoring Pendo with IsDown

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Frequently Asked Questions

Is Pendo down today?

Pendo isn't down. You can check Pendo status and incident details on the top of the page. IsDown continuously monitors Pendo official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Pendo status?

Pendo is currently operational. You can check Pendo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Pendo outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Pendo down today or just slow?

Currently there's no report of Pendo being slow. Check on the top of the page if there are any reported problems by other users.

How are Pendo outages detected?

IsDown monitors the Pendo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Pendo having an outage right now?

Pendo last outage was on October 07, 2025 with the title "Degraded Search Performance in Listen Product"

How to check if Pendo is down?

Why use IsDown to monitor Pendo instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Pendo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Pendo?

IsDown and DownDetector help users determine if Pendo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pendo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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