Outage in Pendo
NPS Email Backup disabled in US region
Resolved Major
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Outage Details
At approximately 7:25 AM UTC time, our email backup system for delivering emails for NPS was disabled in our US region. We have identified the root cause and are currently working to remediate the issue.
Components affected
Pendo NPS EmailLatest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/18/2025 04:17PM
NPS emails have been re-enabled for the US region and the root issue causing the outage has been fully resolved.
IDENTIFIED
9 days ago - at 06/17/2025 01:21PM
At approximately 7:25 AM UTC time, our email backup system for delivering emails for NPS was disabled in our US region. We have identified the root cause and are currently working to remediate the issue.
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