Outage in Pendo
Pendo Chatbot not operational in the Resource Center
Resolved MajorIncident Report
Our Support Bot vendor is currently experiencing latency issues and are currently investigating the cause. If you are experiencing issues with our product and need to create a support ticket, please use our support request form in the meantime: https://support.pendo.io/hc/en-us/requests/new
Thank you for your patience!
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 01/09/2026 09:18PM
The latency issue with our Support Bot vendor has been resolved. The Support Bot is now operating normally. Thank you for your patience while this was investigated.
INVESTIGATING
about 13 hours ago - at 01/09/2026 08:46PM
Our Support Bot vendor is currently experiencing latency issues and are currently investigating the cause. If you are experiencing issues with our product and need to create a support ticket, please use our support request form in the meantime: https://support.pendo.io/hc/en-us/requests/new
Thank you for your patience!
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