Outage in Pendo
Degraded Search Performance in Listen Product
Resolved Minor
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Outage Details
At around 9:40am Eastern Time, Pendo began experiencing degraded performance in our search function across our Listen products (Feedback, Ideas, etc.). We identified the issue around 10:05am Eastern Time and are in the process of remediating the issue.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/07/2025 06:07PM
This issue has been fully resolved.
MONITORING
1 day ago - at 10/07/2025 02:42PM
The search function issue impacting our Listen product has been resolved across all regions. We are currently reviewing any Listen data that was created or edited during this time frame to ensure it indexes as expected.
IDENTIFIED
1 day ago - at 10/07/2025 02:10PM
At around 9:40am Eastern Time, Pendo began experiencing degraded performance in our search function across our Listen products (Feedback, Ideas, etc.). We identified the issue around 10:05am Eastern Time and are in the process of remediating the issue.
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