Outage in Persona

intermittent vendor issue affecting small number of database verifications

Resolved Minor
March 13, 2023 - Started about 2 years ago - Lasted about 24 hours
Official incident page

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Outage Details

We're currently investigating an intermittent issue with a downstream vendor that is affecting a small number of database verifications.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/14/2023 07:57PM

We worked with the vendor to resolve the intermittent issues. Affected Inquiry Templates have been restored to full operational capacity.

INVESTIGATING about 2 years ago - at 03/13/2023 08:25PM

We're currently investigating an intermittent issue with a downstream vendor that is affecting a small number of database verifications.

Latest Persona outages

Increased latency - 12 days ago
Elevated Response Times - 19 days ago
Issues with inquiries - 28 days ago

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