Outage in Philo

Support - Phone and chat system down

Resolved Major
January 10, 2024 - Started 4 months ago - Lasted about 3 hours

IsDown continuously monitors the Philo status page and multiple sources to provide up-to-date information. Check back with us for the latest Philo uptime status.

Outage Details

Our service provider is experiencing issues which is preventing us from answering phones and chats to our Support team. We are in contact with them and will provide updates as quickly as possible.
Components affected
Philo help.philo.com
Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 01/10/2024 11:11PM

Our service provider is experiencing issues which is preventing us from answering phones and chats to our Support team. We are in contact with them and will provide updates as quickly as possible.

IDENTIFIED 4 months ago - at 01/11/2024 12:39AM

Our team is still working with our service partner and actively monitoring while they work on a fix. We apologize for this inconvenience and hope to be online soon.

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