Outage in Piano Software

[Piano Analytics] Delays for instantaneous and scheduled reports

Resolved Major
April 16, 2024 - Started 16 days ago - Lasted about 1 hour
Official incident page

Need to monitor Piano Software outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Piano Software, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing delays in the generation of instantaneous and scheduled exports. Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible. We apologise for any inconvenience caused.

Affected customers - All customers
Components affected
Piano Software Piano Analytics Exports - Delta Piano Software Piano Analytics Dataflow Exports – Delta
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/16/2024 09:04AM

The issue has been resolved and all exports have been sent.

INVESTIGATING 16 days ago - at 04/16/2024 08:44AM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 04/16/2024 08:34AM

We are currently experiencing delays in the generation of instantaneous and scheduled exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.

Affected customers - All customers

Latest Piano Software outages

[Piano Analytics] Delay in real-time data - 16 days ago
Piano Content is experiencing a production incident - 20 days ago
[Piano Analytics] Interface accessibility issues - 29 days ago
Issues with Sandbox VX Report Download Links - 30 days ago
[Piano Analytics] Potential data availability issues - 30 days ago

Stay informed of vendor status updates

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE