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Minor Incident Crawler failing to access customer websites
Some customer domains are experiencing increased crawl errors. Engineers have been notified. Newly published articles may not be crawled because of this issue. In which case those articles do not appear in the Content recommendations.
Resolved Minor [Piano Analytics] Potential data availability issues
We are currently experiencing data availability issues on AS2 applications for several customers.
Scheduled exports may be still pending to be sent.
Our technical teams are actively working to resolve the issue.
We apologise for any inconvenience caused.
Affected customers - All customers
Resolved Minor [Piano Analytics] Delays for some scheduled reports
We are currently experiencing delays in the generation of some Dataquery 2 and Dataflow scheduled exports for 1 customer.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.
Affected customers - Less than 1%
Resolved Minor [Piano Analytics] Delay in real-time data
We are currently experiencing a delay in real-time data processing on [AS2, Delta].
Scheduled exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologise for any inconvenience caused.
Affected customers - Less than 1%
Resolved Minor Elevated Sandbox Composer Errors
Some sandbox applications are experiencing increased Composer errors. We are not seeing any interruption in service for any production Composer instances.
There will be no more frantic searching for the source of the problem.
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