Check if Piano Software CCE is down, official outages, user-reported issues, and outages map.
Piano Software CCE is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 9 incidents for Piano Software CCE since started monitoring Piano Software status in February 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Piano Software CCE outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Nov 12, 2024 
                                              09:00 PM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Newly published articles are getting crawled, but they are not being pushed to the search index i...
                                             
                                           | 
                                          2 days | 
| 
                                             Apr 11, 2024 
                                              10:17 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Piano Content is experiencing a production incident. Our engineers are investigating the issue.
                                             
                                           | 
                                          about 5 hours | 
| 
                                             Aug 30, 2023 
                                              09:33 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Piano CX Platform is experience api issue. Our engineers are investigating the issue.
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Apr 13, 2023 
                                              12:59 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Some users are currently unable to login to their DMP, Insight, and CCE dashboards. Our on-call t...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Feb 27, 2023 
                                              11:00 AM EST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Some customers are currently experiencing elevated errors on the DMP, Insight, and CCE dashboards...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Oct 06, 2022 
                                              07:33 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Several customers have noticed that some campaigns in CCE modules are set to read-only and they c...
                                             
                                           | 
                                          2 days | 
| 
                                             Sep 19, 2022 
                                              12:24 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Some customers are experiencing issues when attempting to update content modules. We are investig...
                                             
                                           | 
                                          9 minutes | 
| 
                                             Aug 02, 2022 
                                              07:48 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are seeing errors on the CCE campaign reporting frequently. CCE module delivery is unaffected....
                                             
                                           | 
                                          5 minutes | 
| 
                                             May 25, 2022 
                                              02:02 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Some customer domains are experiencing increased crawl errors. Engineers have been notified.
Newl...
                                             
                                           | 
                                          about 1 hour | 
    See what users are saying about Piano Software CCE issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Piano Software since February 2022
CCE is part of Piano Software. Check the Piano Software's status.
0 incidents in 2025
Piano Software CCE isn't down. You can check Piano Software CCE status and incident details on the top of the page. IsDown continuously monitors Piano Software CCE official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Piano Software CCE is currently operational. You can check Piano Software CCE status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Piano Software CCE being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Piano Software CCE official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Piano Software CCE last outage was on November 12, 2024 with the title "Content Recommendation / Search not returning newest articles"
IsDown and DownDetector help users determine if Piano Software is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Piano Software's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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