Outage in Piano Software

Piano CX Platform Is down

Resolved Major
August 31, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Piano CX Platform is experience api issue. Our engineers are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/31/2023 02:38AM

Piano CX Platform issue has now been fixed.

INVESTIGATING over 1 year ago - at 08/31/2023 01:37AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/31/2023 01:33AM

Piano CX Platform is experience api issue. Our engineers are investigating the issue.

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