Outage in Piano Software
Realtime delay for Europe organisations
Resolved MinorIncident Report
We are currently experiencing a production incident on Piano Analytics products.
Please excuse us for any inconvenience caused.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/14/2026 01:08PM
An API ingress configuration issue has been detected. Rollback to previous version has been applied to solve the problem.
INVESTIGATING
1 day ago - at 09/14/2026 12:38PM
We are currently experiencing a production incident on Piano Analytics products.
Please excuse us for any inconvenience caused.
Latest Piano Software outages
[Composer] Access Check Errors (US and EU regions) - 6 days ago
[Composer + Audience] Data Errors (US region) - 21 days ago
[API Availability] + [Composer Experience Execution] – Segmentation & Audience Data Errors – US - 22 days ago
[Piano Audience] SSL Certificate Errors Affecting Insight Access - about 1 month ago
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