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Outage in Piano Software

[Piano Audience] – Insight Data Delays

Minor
November 11, 2026 - Started about 15 hours ago
Official incident page

Incident Report

Due to some infrastructure updates, some customers may see intermittent delays in reports and dashboards in Piano Audience - Insight. No data will be lost. We will resolve this incident as soon as these updates are complete and the data lag is restored.

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IDENTIFIED about 15 hours ago - at 11/11/2026 03:02PM

Due to some infrastructure updates, some customers may see intermittent delays in reports and dashboards in Piano Audience - Insight. No data will be lost. We will resolve this incident as soon as these updates are complete and the data lag is restored.

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