Outage in Piano Software
Content Recommendation / Search not returning newest articles
Resolved Minor
Need to monitor Piano Software outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Piano Software, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Piano Software Piano Content Recommendations Piano Software CCE Piano Software Piano SearchLatest Updates ( sorted recent to last )
The data restoration process has been completed by re-crawling the articles that were missed in the search index during the incident period. The incident is now resolved.
A fix has been implemented to address the root cause, and we are currently monitoring the results. Please note that the data restoration is still in progress. We are actively working on it.
The issue has been identified and a fix is being implemented.
Newly published articles are getting crawled, but they are not being pushed to the search index in some applications. It started happening on or around 2024-11-11 13:03 UTC. Therefore, the articles crawled after that are not included in the recommendation results or search results.
Latest Piano Software outages
Need to know when vendors go down? You’re in the right place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime