Outage in Piano Software
Crawler failing to access customer websites
Resolved MinorIncident Report
Some customer domains are experiencing increased crawl errors. Engineers have been notified.
Newly published articles may not be crawled because of this issue. In which case those articles do not appear in the Content recommendations.
Components affected
Piano Software CCE Piano Software Piano Content Recommendations Piano Software OtherNeed to monitor Piano Software outages?
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 05/25/2022 07:24AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 3 years ago - at 05/25/2022 06:37AM
The issue has been identified and engineers are working to mitigate the problem
INVESTIGATING
over 3 years ago - at 05/25/2022 06:00AM
Some customer domains are experiencing increased crawl errors. Engineers have been notified.
Newly published articles may not be crawled because of this issue. In which case those articles do not appear in the Content recommendations.
Latest Piano Software outages
Sandbox unavailable - 20 days ago
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