Outage in Piano Software

Piano Content is experiencing a production incident

Resolved Minor

April 11, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Piano Content is experiencing a production incident. Our engineers are investigating the issue.

Components affected

Piano Software CCE Piano Software Piano Search Piano Software Piano Content Recommendations

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 04/12/2024 06:30AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/12/2024 04:48AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 04/12/2024 02:17AM

Piano Content is experiencing a production incident. Our engineers are investigating the issue.

Latest Piano Software outages

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Traffic drop - Piano Insight - 15 days ago

[Piano Analytics] Potential interface availability issues - about 1 month ago

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